02. What is Employee Turnover?
Employee turnover refers to the total number of workers who leave
a company over a certain time period. It includes those who exit voluntarily as
well as employees who are fired or laid off—that is, involuntary turnover.
Staff turnover is an important way to measure
both the effectiveness of the human resources management system and the overall
management of an organization or program. It provides a complementary measure
to the previous indicator on key positions filled.
How to calculate employee turnover with an
example
What is the good employee turnover ratio? As a general rule, employee retention rates of 90 percent or
higher are considered good and a company should aim for a turnover rate of 10%
or less.
02.1 Who is responsible for employee turnover?
While many factors converge to cause an employee to leave a job voluntarily
or involuntarily, the former is most closely associated with the manager. Poor
managers are a major reason employees leave—and good managers help design work
environments that encourage people to stay. HR is responsible for tracking
employee turnover and providing insight on trends, but in terms of people
within the organization, a manager has the most power to prevent voluntary turnover.
02.3 What are four types of employee turnover?
1. Voluntary Turnover
No organization is immune from voluntary turnover. People will decide it's
time for a change and are likely to leave at some point. But it is possible to
reduce your voluntary turnover rate.
Chances are, you already have exit surveys in place for voluntary turnover.
If not, start here!
Surveying employees who choose to leave your organization will provide
invaluable insights on how to move forward. Use this data to understand:
- Why an
employee left
- What you
could have done about it
- The impact
their loss will have on the organization
You'll want to keep a special eye on your undesirable turnover. This is when
you lose top performers for preventable reasons.
2. Involuntary
Turnover
Involuntary turnover is when the company asks an employee to leave. This
could be due to:
- Poor
performance
- Behavioral
issues
- Changing
business needs
- Budget cuts
- Structural
reorganization/reductions in force
Most will assume that an employer makes this decision–and that the employee
never wanted to leave. But with involuntary turnover, there is always two sides
to the story.
Use your turnover data to confirm that the organization made a fair
decision—and that the employee will not suffer from the loss.
3. Retirement
People tend to say exits due to retirement are inevitable and out of the
company’s control. However, surveys show that some employees become disengaged
and choose to retire early. They might decide to exit your organization, but
keep on with their career.
Create an exit survey targeted to retirees. This will help you understand
their unique needs and challenges. You'll be able to identify ways to engage
and retain older, more tenured employees.
Retiree feedback can help make your workplace better, so you can keep new
employees for the long haul.
4. Internal
Transfers
Internal transfers involve employees taking new positions within the same
organization. This type of employee turnover can be a sign of healthy movement.
But there may be other intentions behind an employee's cross-team move.
Exit surveys can help paint a better picture of why an employee transferred.
It could be because they were interested in a new role or a growth opportunity.
Or it could be that they are running from a bad manager, distrust in
co-workers, or lack of growth.
This type of survey data can help you understand what is working as whole,
and where individual teams could improve. When on employee leaves a team or
department, there's an opportunity for managers to ensure that those left
behind remain engaged.
02.4 What
might be considered causes for employee turnover?
- Rude behavior.
- Work-life imbalance.
- A mismatch between the job
expectations.
- Employee misalignment.
- Feeling undervalued.
- Coaching and feedback are
lacking.
- Decision-making ability is
lacking.
- People skills are
inadequate.
- Organizational instability.
- Raises and promotions were
frozen.
- Faith and confidence shook.
- Growth opportunities not
available
02.05 Disadvantages of
Turnover
It causes many inconveniences for an organization. The main demerits are discussed
below:
- Turnover
involves different types of costs, such as the cost of replacement and
opportunity costs. There are both direct and indirect costs. Direct costs
relate to the living costs, replacement costs, transition costs, and
indirect costs related to production loss reduced performance levels,
unnecessary overtime, and low morale.
- The
impact, however, is not only financial; it also adversely affects employee
morale. Although hard to quantify, poor morale results in a domino effect
that negatively impacts efficiency and effectiveness.
- Another
demerit is, decreased performance in the workplace. Less experienced
workers are less likely to sell higher-value solutions and deliver
optimized service.
- Many of
the negative effects of turnover relate to performance quality. Companies
with higher turnover may struggle to complete all necessary or important
daily functions.
References
https://www.iedunote.com/employee-turnover
https://www.quantumworkplace.com/future-of-work/4-types-of-employee-turnover-you-need-to-analyze
www.wikipedia
.org


Employee turnover is one of the key aspects in human resource management the heads of companies and HR departments open overlook. You have given very descriptive study sticks in this regard and the effective ways of measuring employee turnover. I consider this as great knowledge and thank you for sharing
ReplyDeleteThanks for your valuable comments
Delete,yes as you mentioned, to mitigate organization cost
on staff turn over authorities have to give attention on employees requirements and adjust policies and procedures accordingly
Dear Fathima, As you mentioned Employee turnover is a key factor an sensitive problem to manage in Banking Industry. We can see when the employees are dissatisfied with there jobs it will directly impact to the employee turnover. So i believe Employer must concern the Job dissatisfaction matters to reduce the employee turnover.
ReplyDeleteAgreed with you,
DeleteAs you said job satisfaction is strongly impact on staff turn over.as I mentioned here mismatch between the job expectations will lead to job dis satisfaction , to avoid this situation HR department can conduct an awareness and career goal development session at the induction.
In my previous article I have given an overview of goal settings in banking industry
This comment has been removed by the author.
ReplyDeleteDear Fathima,
ReplyDeleteAccording to the other article I read in recent past, banks use financial rewards to satisfy their employees. Due to the financial turbulence, banks have been unable to reserve a high amount of money for the well-being of the employees. Also it is clear that the people can’t be satisfied only with money therefore banks have to consider a combination of both financial and non-financial rewards.
Thanks Bhagya
DeleteTotally agreed with you,
financial rewards should be there ,in addition to financial commitment non financial rewards can motivate organization employees to a high level of satisfaction